The Grapevine app requests access to customer and order data within your store upon installation.
The data that we request is entirely for the purposes of displaying how well your Grapevine post-purchase Survey is working. It will also allow you to segment your customers should you choose to upgrade to our Extra plan to download Survey data for analysis and reporting purposes.
The app does not store anything other than the data that is required to report on revenue associated with the survey responses and the customers name and email in the survey submissions listing. All other data is ignored.
Being an EU based company, we are continuously monitoring our practises to ensure that we are compliant with the GDPR regulations that we operate under.
If you have any further questions, please don't hesitate to get in touch.