Yes you can!
There is a setting that when enabled, will limit the survey to one response per customer. This feature can be found within the Settings tab of the survey builder:
Check the Only capture one response per customer option to enable this feature.
Once enabled, customers that have previously submitted a response to your survey will no longer be presented with the survey question at their next checkout on your store.
Enabling this feature will also prevent the Survey reminder from appearing in your shipping confirmation notification email when that customer has already submitted your survey.
Standalone survey pages also observe this setting to make sure that only one response can be submitted per customer.
Please Note:
- We will not attribute future order revenue to the original survey response that was selected by the Customer.
Need any help?
If you have any questions about this feature or any other Grapevine related question, then please do just get in touch.