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  1. Grapevine
  2. Publishing surveys

Publishing surveys

Activate a different survey for each sales channel (POS, Online store, ReCharge Legacy Checkout)

Activating and deactivating your survey

  • Managing the visibility of your surveys

Available survey channels

  • Collect survey responses via Shopify POS
  • Collect survey responses via ReCharge Payments
  • Displaying a survey to returning customers
  • Displaying a survey to new customers
  • Displaying more than one survey on the Order Status Page

Survey reminders

  • What is the survey landing page?
  • Send survey reminders
  • Adding Grapevine survey reminders to OrderlyEmails shipping confirmation templates

FAQs

  • Can I show a different survey to new or returning customers?
  • How can I display the survey on the ReCharge Thank you page only
  • Why can I not see the Grapevine app after a POS checkout?
  • How can I display the survey after a Shopify POS checkout only
  • Specifying the position of the survey within your Additional Scripts area
  • What if we don't use Shopify's Order Status Page?
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